This book is a practical tool for people working in areas affected by conflict and violence.  For all practitioners who are working in conflict-prone and unstable parts of the world in the fields of development, relief work, human rights, community relations, peace and reconciliation, this book should prove an invaluable support.
It is based on the insights of around 300 practitioners and communities from their first-hand experience in conflict situations in more than 70 countries. It is a practical tool, easy to use and well laid out, offering ideas, methods and techniques for understanding and working with conflict. By including helpful visual materials, it provides a range of practical tools - processes, ideas, visual aids and techniques - for tackling conflict. 
The book highlights the options available to individuals and organizations; equips them with a basis on which they can plan what responses are possible; and strengthens their capacity to engage in useful interventions.